So, I was speaking to clear about my poor internet speeds since last Thursday. Here is a snapshot of my conversation with them.
Yeah, it was pretty funny. I originally posted this to my Facebook account. Here is a copy of one of my responses when some people started asking questions.
I am actually doing more research into the matter. Wired cable is treated similar to a telephone: it’s considered a utility. If I can argue and prove that their service is unusable during extended periods of time, I can corner them into giving me a month for free and they can’t fight it. In a sense, they would be obligated to waive the monthly service. Many people don’t know, but if your home telephone goes out for more than 4 hours in a day, you are entitled to one day free service. If it goes out for more than a day, you are entitled to a month of free service. This is how it was when I worked for AT&T and Time Warner. It’s not something the utility companies talk about, but it’s regulated by the FCC. Since wireless is also regulated by the FCC, I want to see exactly how they define wireless internet. If it’s deemed a utility, then I have that argument. They can try to deny me the credit, but then I can complain to the FCC directly and they would then be forced to give me the credit. I tear apart Terms and Conditions all the time when I buy things. I did the same thing with Cricket Wireless. They refused to refund me my rate plan cost because they tried to tell me it was considered an “Activation Fee.” I went into their T&C and found that it did not consider a “Rate Plan” an “Activation Fee.” I argued my case and won and my monthly service was refunded to me. My years in wireless really helped me in so many ways.
I did do a little more research, but in the end I was just sick of Clear and sick of paying $50 a month for something that hadn’t worked as advertised for 8 straight days. Here is something I was originally going to post to Facebook, but decided just to add to this blog post.
UPDATE! – So, I called Clear today to cancel. I had been using the internet service from them again this morning and was still getting massive slowdowns. I call them and I tell them I want to cancel. I was expecting them to try and do a save which is when they offer you usually some sort of credit or discount to try and keep you from canceling your service with them. We did that when I worked for AT&T Wireless so I figured they’d do it as well. They did give me a great offer though. They knocked 40% off my service price, no contract. I said sure, go ahead and apply the save promo, but if my speeds aren’t any better in the next couple of days I will just end up canceling anyway. Well, I had mentioned in a previous post that I knew they were purposely slowing me down via a bandwidth management system they use. Guess what…no more than 5 minutes after I ended my call with Clear, my pre-issue speeds are back to their previous levels. (Feigning shock) Now, even during peak times, my speeds are quite fast and I am paying far less for the same service. Lesson? COMPLAIN! I figured the worst that could happen was they offered nothing and I would just rid myself of them, but now it looks like I am on an unofficial “Do not throttle” list, at least for a little while.
Here is a copy of an email I got from Clear along with the “Save” promo they added. (I blotted out personal info)
You’ll notice the name of the promo is Loyalty Stay Connected 6mos. I am thinking perhaps since I had been with them over 6 months that this promo might only be good for people that have been with them for a certain period of time. In other words, if you’ve been with them for only 6 or 7 weeks you may not be offered this. They also said that this promo was good for 6 months so it might also mean that. Still, most places that offer internet and cell phone service generally give better save offers if you’ve been with them for a good while.
Well, this is how it went with me and Clear. If something changes, I will give an update. For now, I am enjoying my faster speeds again and hope they stay that way.
I was having a discussion on Facebook with some friends over how people tend to automatically assume it was someone from the middle east or an asian that set off those bombs (some very interesting tweets). We were exploring the fact that a ton of people have already assumed that it was a foreigner and not a white terrorist. My friend pointed me to a very interesting article (written by a white guy) that talks about how no one thinks that a white person could have perpetrated this latest violence. Here is one of my responses during our conversation:
“We like to think of ourselves as enlightened, but as a country, we’re not. There are still so many people out there ready to jump to conclusions about who did it. They always want to blame people from the middle east or in some cases, Asians. Absolutely no proof, yet they’ve already made up their minds. I read the story you linked to about white privilege and I have to say it rings very true. People seem to ignore the fact that we’ve had a very large number of white terrorists in our country, yet conveniently forget about them when something like the Boston bombings happens. I find it even more disturbing that the Colorado movie theater shooting was done by a white guy, yet they don’t mention that he’s a white terrorist. They blame guns or they blame mental illness. They never mention that he might be a white guy who just wants to kill as many people as possible. Same thing with the shootings at Sandy Hook. A white guy, but it’s the fault of the guns. Columbine High School, two white kids go crazy and shoot up their school and kill teachers and students, yet again, they blame guns and metal music. The only time race is EVER a factor is when the person doing the mass killing is not white. When we find out who did these latest bombings, I can tell you this. If he’s white, no one will say a thing about him being white. If he turns out to be practically any other race, you can bet your house that someone is going to play the race card and try to say “I told you so.””
Here is a Facebook response I posted to someone arguing about pro-gun legislation and about how the government is now trying to limit how and what guns are available.
“Most people are looking at this as sort of like the bible. Many people do not live by things written in a 2000 year old text. Sure, it has some moral lessons in it, but for the most part it is not followed today word for word. Not even close. (We don’t sell our daughters into slavery anymore) The same can be said about any government constitution. When it was written, they did not have the same problems that we do now. The world has changed. Back when this was written, they did not have fully automatic weapons or magazines that could hold a massive amount of ammunition. People are hating on the AR-15 lately. Pro gun people say it is not an assault rifle, yet I know a guy who can, with a few minor changes, make it fully automatic. Adjustments will always have to be made to things like laws because the world is always changing. Not too long ago, minorities were not allowed to sit in the front of the bus in many places in our country. That has changed. The same for women. With out the suffrage movement, women would still be without a voice in this country. Instead of holding steadfastly to an old rule, why not offer ways to improve it and adapt it to the world today? Many pro gunners reject the changes to the laws outright without offering any suggestions of their own, no original ideas. I am neither for or against guns. I think they serve a purpose so I am not arguing for or against any sort of ban. What I am saying is we need to have a real discussion or this will never be resolved. Until both parties are willing to sit and talk it out, this will go on pretty much forever. We get angry at our senators and congressmen when a budget doesn’t get passed, yet pro and anti gunners are doing the exact same thing with this issue…barking real loud, but not solving a thing.”
What a tragedy!
At least, this is what they say about the people who were killed. A bunch of others were injured, but luckily they made it out alive. Many others got out unscathed. As I said about those that got out with only minor injuries…lucky.
I also keep hearing people say “Thankfully God was watching over the survivors!” They also post things on Twitter and Facebook saying essentially the same thing.
God was looking out for them!
God protected them!
God wasn’t protecting anyone.
How can I say such a heartless thing? I don’t see it as heartless. I just see it as the truth. I find it fascinating that people say that God was looking out for the survivors. Screw the survivors. What about those that died? Who was looking out for them? Nobody…because there is no God.
God supposedly looks out for people that truly believe. He looks out for people that live good lives. What does that say about those that were killed? Where they bad people? Did they break laws? Were they evil? Criminal? Only they truly know what kind of lives they led.
And then there’s the shooter, a 24 year old guy named James Holmes. What about him? Police say he thought he was the Joker. Before this, he was apparently a premed student. Not such a bad thing. It’s interesting to think about though. How do you go from being premed to killing innocent people in a crowded movie theater? One thing we can probably say for sure is…he knew what he was doing.
He knew he was going somewhere where the crowds would be large and held in a confined space. Anyone who is familiar with a movie theater knows that in most cases, you walk up s short walkway, then travel up a few steps to get to your seats. Once you’re settled in and ready to see the movie, there are only two ways out: the emergency exit or back the way you came. Fact is either way you have to go back down those steps to get there, to get out. James knew this. He knew people would be stuck up a handful of steps. He knew how they would be seating. He knew once the film was going and people were into it, it was going to be a turkey shoot.
And then there’s God. Did God see the evil inside this person? Did God stop him from accumulating all those weapons? The body armor? The gas mask? Did God try to stop him from going into that movie theater? Was he up there in heaven looking down at him while he slaughtered women? Children? Good people who probably had nothing against him? No. He didn’t. If God was there, looking over the bloodshed, he knew what was happening. He knew people would die.
God looked over that scene and he didn’t seem to mind.
And what’s happening now? James is getting exactly what he wants. Everyone is talking about him as if he were a celebrity. He’s all over the papers, online news sites, Twitter, Facebook, Google+…everywhere. We’re giving him exactly what he wanted.
God bless the survivors? The victims? No.
God bless no one.
- Police confirm at least 14 dead, 50 injured after movie theater shooting in Colorado (minbcnews.com)
Data used in the article was sourced from CNN.com.
Article by Ruby Jones (@Ruby_M_Jones), Emily Carmichael (@Executive_Emily) and Richard Allen (@RichardAllenRH).
Take a deep breath…
Ruby’s project is moving along nicely. I would say about 80% done with her stuff, but even then it gets one more look to be sure.
My stuff is still getting rewritten and editing like mad. I’ve dropped about 4500 words out of it overall which is not bad, but it needs more. My goal is 25k words at the very least. I’m not sure if I will hit it though as I am already in chapter 7 of 28. Who knows, I might make it. If I don’t, it’s not a huge deal. I just want the book to be shorter so people aren’t overwhelmed by it. 500 pages is a lot to ask people to read. 60 years ago that wasn’t a huge deal, but people have changed. Either way, it’s no longer 513 pages as it was. Now it’s closer to 500 and dropping so if I can get it to 450 that would be great.
In case you missed them, here are the two covers I did in the last couple of weeks. The first is for Ruby’s book and the second is for mine. Hope you like them.
That’s right. It’s really free. Help get Last Night to #1 by telling everyone you know about it and downloading it. You don’t even need a Kindle reader to do it. You can use the Kindle computer reader or even the cloud reader. Just download! Download! Download!. Unfortunately, each account can only download it one time each so please do what you can to spread the word.
When I mean free, I don’t mean free after some dumb rebate or anything like that . I mean free as in completely 100% free. No delivery costs, no extra stuff to do. Just go to Amazon, look up the book, click order, you will see where it says FREE and then just like that it will give you the option of where to have it sent. Again, you can have it sent to a Kindle device, the cloud reader, or the kindle for computer reader. Heck, there are even Apps for devices like iPads, iPhones, and Androids out there as well.
It’s not a very long read either. It’s all of 17 pages so it’s short and sweet. I’ve gotten great reviews from scholars and a couple of hate reviews from trolls so you know it’s good stuff. For a shortcut to book, you can click here. Once you read it, make sure you got back and give it a review if you have time or at least a big “Thumbs up!” so people will be encouraged to check it out! You can also visit the Facebook event by clicking here.
Thank you all for your continued support of my work and once the Rumbling Heart Series is ready to come back, I will work on trying to get those free on Amazon as well.